Team Member SMS Systems & Automation

From 3 to 5 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Ensure smooth functioning and proper monitoring of team through process improvements and automation.

Coordinate with relevant stakeholders like business units, BSG teams, IT teams for new system handovers and conduct the user testing for UAM team and monitor the testing by BSG team.

Enhance specifications for takeover of systems by the UAM team, do the testing, train the team for new systems taken over and make a user manual for the same

Ensure proper controls are in place for system access, provision /withdrawal.

Designing framework for monthly MIS and QC for SMS activities

Timely escalation handling

Root cause analysis of all escalations

Timely escalation to respective BSG teams of all system issues and regular tracking and MIS thereof

Prepare manual for Bank users and SMS users

Ensuring standardization of User systems access across bank

Maintaining ‘Good’ Audit rating. Learnings from single audit to be implemented across the Bank

Role:IT Operations Management

Salary: Not Disclosed by Recruiter


Functional Area:IT & Information Security

Role Category:IT Infrastructure Services

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Any Graduate

Company Profile


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Company Info
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Recruiter Name:Gaurav Bhatia

Contact Company:SKILLVENTORY


Reference Id:GB