Roles and Responsibilities

Business Acquisition

Analyzes the corporate requirements and provide customized solutions to fulfil their short term & long term requirements

Researches competition offers during corporate visits & proactively recommends for review & revision to Product team & MCC

Seeks opportunities to increase penetration

Reviews the catchment, identify target relationships for new acquisition

Conducts joint calls with relationship Group RMs, Product, Senior Leadership to facilitate acquisition of new key relationships

To work effectively towards cracking large deals on income earning products like Gift Cards, Asset Products, MF & Insurance

Drives migration to electronic channels and explore opportunities of setting captive ATM’s in the corporate premises to improve visibility

Conducts regular activities , help desks / service desks at the corporate to increase visibility

Review corporate requirements & competition offering and provides customized solutions with help of product to ensure conversions

Service Quality

Ensures High standards of Service Quality delivered to the corporate

Ensures 85% SalaryCredit (SLC) in accounts acquired from portfolio corporate

Reviews Complaint Management & Service Excellence for portfolio corporate and highlight gaps to Service Team

Reviews re-designation / closures in portfolio corporate and ensure portfolio quality

Generate Cross Sell Opportunities

Collaborates with other product sales groups in the location for Cross Sell facilitation

Plans and implements various cross sell initiatives of balance builders & asset products to improve product penetration in the portfolio

Explores other banking requirements and Collaborates with other relationship groups to increase banking relationships