Salseforce Architect with a leading NBFC

From 11 to 18 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Key Responsibilities
  • Managing cross functional business teams/stakeholders for IT requirements

  • Preparation of business requirement (BRD) & SRS (software requirement specification) documentation for all IT initiatives interacting with business.

  • Manage all process & design related queries raised from implementation (Vendor) partners from IT angle.

  • Propose design and architecture after doing a gap analysis of different salesforce applications for Sales & Service Journey via all channels like digital, mobile-app, email, walk-in, website, IVR. etc. for B2B & B2C user journeys.

  • Transforming IT strategy & plans to project execution & management till production go live & post go-live support.

  • Liaise with testing team & business team to get test cases prepared & conclude UAT testing

  • Manage change management process for respective applications.

  • Work on configuration and customization of Salesforce based business processes for LOS & Servicing.

  • Completing the due diligence of proposed new application/system changes.

  • Prepare the CBA liaising with management team & IT-plan.

  • Working as L-2 production support team & all bug closures reported in production which requires code changes.

  • Development & configuration of all new report requests coming from business end.

  • Single point of contact for all tech related application queries corresponding to a product-PAN India.

  • All responsibilitiesshould be performedas per theCompany Values andguidelines mentioned in the Company policies,as applicable and within the parameters of Company Code of Conduct.

Role:IT Security - Other

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Department:IT & Information Security

Role Category:IT Security

Employment Type:Full Time, Permanent

Key Skills


UG:Any Graduate

Company Profile


Leading RPO
Company Info
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Recruiter Name:Anamika

Contact Company:SKILLVENTORY