Production Support Lead with leading NBFC

From 5 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

  1. 10 to 12 yrs. of experience in Digital / Online Production Support
  2. Assist in Off hours production emergencies
  3. Coordination with multiple team / vendor for temporary and permanent fixes
  4. Manage and analysis of on-going issues on production.
  5. Tracking for RCA and performing impact analysis of bugs and enhancements.
  6. Bug reporting, tracking and analyzing the root cause of the defect.
  7. Troubleshooting, monitoring and log analyzing of production issues.
  8. Hand on experience in SQL, PL/SQL, MySQL.
  9. Incident and issue Management.
  10. Business user assistance and support.
  11. Interaction with business on requirements and issues.




Role:IT Operations Management

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:IT & Information Security

Role Category:IT Infrastructure Services

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

SKILLVENTORY

Leading RPO
Company Info
X
View Contact Details+

Recruiter Name:Yash

Contact Company:SKILLVENTORY

Telephone:8602231333

Website:http://jobs.skillventory.com