Looking For Direct Cash Collection Manager with a leading NBFC

from 4 to 9 year(s) of Experience

Job Description

1. Will Manage the collections through team of ACM’s/COs/SCDMAs- Zone 2.
2. Will Manage and improve DCC Business Contribution and supporting field for
DCC Business –Zone 2
3. Responsible for the collections performance on various collection parameters
such as 1 EMI Resolutions (0 & x) , 2 EMI Collections,FF and CASH deposition.
4. Travelling to all the locations within the area on monthly basis to review the
performance of each field location.
5. Periodic performance review of the ACM’s/CO’s & keeping close control to
ensure the achievement of allocated collection targets and help in initiating
Legal actions against chronical cases .
6. Taking action against the low performer COs, DMAs (off rolls) & suggesting
DMAs for collection & evaluation of CO’s
7. Periodic evaluation / correction of the field capacity as per the productivity
Norms (Matrix)
8. Dealer Capacity Planning as per DCC Matrix.
9. Analyzing Collection Data for improving resolutions in the Zone .
10. Strategizing and ensuring smooth execution of the various strategies/drives O
for day to day collection performance improvement and Direct Cash Collection(DCC) Business in the Zone.
11. Daily productivity MIS should be maintained & shared with the higher
management along with the analysis
12. Monthly team meeting with respective states and management by exception to
drill down Hub and channel level for performance review & setting the targets for
the next month
13. Managing the Channel service escalations for Business/Collection issues.

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:Other

Key Skills

Desired Candidate Profile

Please refer to the Job description above


PG:MBA/PGDM - Any Specialization

Company Profile


Leading RPO Firm
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Recruiter Name:Vaishali Sharma

Contact Company:SKILLVENTORY