Roles and Responsibilities

Business Targets:-

• Profit & Loss and Balance Sheet Targets of the branch
• New Customer Acquisition Targets of the branch
• Product wise targets of the branch
• Team Member Productivity Targets
• Any other targets that will be issued from time to time

Team Management & Leadership:-

• Recruitment as per approved budget & ensuring overall hi-quality & hi-performance team with minimal attrition.
• Implement & Bank Values (incl. Bank's Standards) & hi-quality professional Work Culture among team.
• Regularly Track and Monitor team activities & action plans; actively support & guide team in achieving their plans.
• Implement a medium-term plan to steadily enhance the knowledge & skills of team members & groom / develop them for taking on higher responsibilities in future; Personally conduct / arrange Staff Training on various products, new initiatives, circulars etc.

Business Development:-

• To meet & engage with various stake-holders (internally & externally) to create business opportunities for the branch; Conduct customer engagement programs and marketing events to further our business objectives.
• To make & execute monthly business action plans for the branch

Other Important Aspects:-

• Comply with Bank’s policies and processes
• Ensure meeting internal and external regulatory & compliance requirements (especially AML); ensure all audits result is good ratings without any outages.
• Flawless & Timely Execution of various initiatives that will be launched by the bank from time to time
• To keep oneself fully abreast of business environment, current affairs, emerging regulatory environment etc. & also to keep entire team fully updated on various relevant changes / happenings (internal & external) as may be relevant to our rob-roles.
• To implement various initiatives of Bank with utmost sincerity in both letter & spirit.
• Personally involve oneself to receive & resolve customer complaints, if any.