Roles and Responsibilities

• Performing pre-login checks of Home Loan documents and co-ordinating with Sales Managers for any discrepancies
• Data entry of the docket in the core system
• Ensuring compliance with the process and login checklists at all times
• Managing a team of contractual resources to ensure productivity and quality of delivery
• Co-ordinate with Branch Sales and Credit teams for smooth flow of loan files
• Assist Location Ops Head during various Audits (Concurrent, Stat, NHB)
• Assist Location Ops Head in ensuring Branch Infra & Admin
• Compliance at all times as per NHB & Organization norms
• Branch Ops MIS management
• Execution knowledge of Regulatory activities like CERSAI, CKYC and other reportings
• Ensure all loan documents are safely stored at Branch premises and dispatched for vault storage in a timely and qualitative manner
• Keep the team morale high and constantly look and implement process improvements to increase efficiencies