Roles and Responsibilities

Job Responsibilities:

• - Responsible for all social listening and facilitating all related processes on social media, forums, blogs, ratings and reviews, etc.
• - Establish policies and procedures, systems and standards that will avoid any negative impact on the organization.
• - Monitor and manage all ORM related processes

Key Requirements:
Strong experience in Social listening tools and ORM(online reputation management) experience is must.
Experience with multiple ORM tools like; UberVu, Sentiment metrics, Radian , image raider etc.

Qualification:
MBA is essential